Shipping policy

Shipping Policy

Thank you for shopping with Canvas & Arch Co.

Shipping

Shipping costs and estimated delivery times are displayed at checkout when available.

Many of our products are shipped directly from our trusted fulfillment partners. If your order contains multiple items, they may arrive in separate shipments.

Delivery times may vary based on product availability, destination, carrier service, customs (if applicable), and other factors beyond our control.

Tracking information will be provided when available once your order has shipped.

Canvas & Arch Co. is not responsible for shipping delays caused by carriers, weather, customs, or other circumstances outside of our control.

Shipping Address

Please ensure your shipping address is complete and accurate before placing your order.

If you notice an error, contact us immediately. We will do our best to update your order if it has not yet entered processing. Once an order has begun processing, we cannot guarantee that changes can be made.

Canvas & Arch Co. is not responsible for orders delivered to an incorrect address provided by the customer.

Order Changes & Cancellations

Because orders are processed quickly through our fulfillment partners, orders cannot be canceled or modified once processing has begun.

Final Sale Policy

All sales are final.

We do not accept returns, exchanges, or refunds for change of mind.

If you receive a damaged, defective, or incorrect item, please contact us within a reasonable time after delivery and include photographs of the item and its packaging so we can review the issue and work toward a resolution.